Really Annoying Man..

I love my job and the people that work there and the customers..most of the time.  Every once in a while though,  we get a customer who complains about every little thing. Then we get customers who are too stupid to work a lamp light(this really did happen).  Recently though, I had a customer who wanted details about every single thing on the hotel.  I have never had a customer like this.  This customer wanted to know details on the Internet, who we went through, was it DSL or cable, where each antenna was exactly, then he moved to the breakfast bar.  I told him everything about it, right down to our sugar packets. By the way our breakfast bar has a lot of stuff so this took several minutes.  I finally realized that no matter what I told this customer that his reservation was already paid for.  I started getting suspicious.  I thought, "This man wants to know all these details so if one tiny thing is wrong he can complain about it and get a discount."  Sure enough that's exactly what he did.   I really hate dishonest people. It just makes me so angry how customers take advantage of businesses.  Maybe this could be the irritability that you get during pregnancy, but I am really starting to get annoyed with some of these dishonest customers. Fortunately when I do get irritated by them I go into "Barbie Happy Mode". Meaning my voice gets higher, I have a perkiness to it. I also just can't keep smiling and moving my hand like the flight attendants, showing idiots how to buckle their seat belts.  Only my coworkers can tell when I am in that mode.  They think it's hilarious because while the customer thinks I am being super nice and perky secretly I want to reach over and grab their nose(a customer did this to me, so creepy).So I am wondering has this ever happen to you?  Have you almost lost your cool with a customer?

Something Strange is happening

So this weekend was probably one of the funniest, laugh to yourself, weekends.  I went to the temple with my parents to do grandmas temple work.  It was neat and I felt love and peace.  Wish my parents lived closer, I would go with them all the time.  Funny thing though, since being pregnant strange things have happen.  My temple dress, when I first got it, fit perfectly.  I had bigger girls on top and a flatter tummy.  Now the weight that was in my girls dropped to my belly.  This happened before I was pregnant.  My temple dress now looks like I have a pregnant belly.  My mom saw this and said, "Look!  You're pregnant belly is starting to show!" "LOL, Mom that is my normal belly.  I am only six weeks."  I couldn't stop laughing.  She felt so bad, but I thought it was a hoot.  After that, Brad and I went to his nephew's baptism.  It was so sweet and I love that little boy.  Brad bore his testimony to him and he started tearing up.  Just to let you know there are only two times I have seen my husband cry.  Neither involved him bearing his testimony.  I have never recalled him even tearing up once in the past while doing it.  So this was new and I was loving it.  Next day at church, he bears it again.  He starts to tear up and I start thinking..is he getting pregnancy sympathy?  LOL!  I'm glad he is feeling the spirit, but I sure do hope it's pregnancy sympathy.  LOL!  What a lovely weekend.